|
|
|
|
|
|
|
Other Jobs Available Today:
|
|
|
Online Customer Service Rep
|
|
|
Job Title:
Online Customer Service Rep
|
|
| Duties: |
|
|
|
Handle inbound customer calls during scheduled hours providing an excellent customer experience at all times
Achieve productivity related targets including sales and revenue objectives, average handle time, log in time, available time, schedule adherence, closures and quality measures
Keep updated on all developments and changes, taking ownership to obtain and learn all information provided via print and the intranet
Use all proprietary database, web and telephony tools effectively, reporting faults to helpdesk or supervisors as soon as they occur
Discuss call monitoring feedback with supervisor in order to improve performance
Actively support, at all times, company policy and best practices in the area of security, with special emphasis on the protection of sensitive customer information
Provide additional support to the supervisor including administrative tasks, special projects, coaching new hires, and report analysis as needed |
|
| How To Apply: |
|
|
|
| You must be a HomeWorkersNet.com registered user to apply to this job. Registration provides free and instant access to all of our work at home jobs and hiring employers. Please SIGN UP HERE |
|
Already Registered? Click Here
|
|